Path to Certification
  Certification Process
  Appeals Process
  Complaints Process
  Suspension Process
  Cancellation Process
  Definitions & Acronyms
  Marks Usage
  Reference Standards

Certification Process

Application Review
Organizations interested in ISO 9001, ISO 14001 or OHS (unaccredited) certification should complete an Application located on the Request Quote page of this website and submit it using the instructions on the Application. Should HSB RS not be able to provide certification services, the organization will be notified.

Information Meeting (optional)

  • Discuss all issues and concerns
  • Ensure certification process is fully understood
  • Discuss scope of services for the certificate
  • Address the role of HSB Registration Services in the process

Pre-Assessment (optional)

An on-site evaluation of the management system, on all or a portion of the standards requirements, to determine the level of system implementation and readiness for Stage 2 audit.

Stage 1

An on-site audit, to compare the management system documentation to the standard requirements, to assure that all are addressed and to determine readiness for the Stage 2 audit.

Stage 2

An on-site evaluation of the management system for compliance to all the standard requirements and verification of sufficient implementation.
The duration of this audit is based on:
number of employees
number of facilities/sites
number of registrations required

Surveillance Audits (maintaining certification)

On-site evaluations of the management system, on a portion of the standard requirements, to monitor and verify continued system compliance, effectiveness, improvements, and changes.  Over a 3 year period all standard requirements will be evaluated.

Recertification (renewing)

An on-site evaluations of the management system to verify the continued fulfillment of all of the standard requirements.

Expanding of scope of certification

HSB RS shall, in response to an application for expanding the scope of a certification already granted, undertake a review of the application and determine any audit activities necessary to decide whether or not the extension may be granted. This may be conducted in conjunction with a surveillance audit.
HSB RS requires all requests for expanding the scope of certification be approved by the Technical Manager prior to the auditor going on site. The approval must be documented.

Reducing scope of certification

Each Certificate of Registration proposed for reduction shall be reviewed by the Certification Manager.
HSB RS will reduce the scope of certification to exclude the allowable exclusions from the applicable standard, (ISO 9001), if the client has persistently or seriously failed to meet the certification requirements. If the exclusion is not applicable per the standard, the certification manager may withdraw the certification.

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